Allowlisting Roadie Traffic
Published on March 25th, 2022Introduction
Some IT departments block incoming or outgoing TCP traffic. This may prevent Roadie working correctly. To allow all traffic to and from Roadie, please ask your IT departments to allowlist the following IP addresses and hostnames.
IP Addresses
In order for Roadie to access your infrastructure, perhaps for custom plugin support, you may need to allowlist our IPs.
All Roadie traffic comes from the following IPs:
54.228.140.202
18.203.19.58
34.248.243.70Email Servers
From time to time the Roadie application may email individual users or administrators. Each email will have the following headers.
from: [email protected]
mailed-by: eu-west-1.amazonses.com
signed-by: t.roadie.ioOur support team may also communicate with Roadie users via the Intercom application. These emails have the following headers:
from: <roadie employee name>@roadie.intercom-mail.eu
mailed-by: rp.roadie.intercom-mail.eu
signed-by: roadie.intercom-mail.euHostnames
If your IT department requires an allow list of domains, please use the following:
auth.roadie.io
<yourtenant>.roadie.so
<yourtenant>.vouch.roadie.so
*.roadie.systemsWe recommend also allowing the following domains so that your users will be able to contact us for support:
*.intercomcdn.com
*.intercom.io
*.intercom.com