Account means a unique account created for You to access our Service or Website.
Website refers to Roadie.io, Roadie.so and all subdomains.
Service refers to the “Roadie Platform Subscription” as defined in the Terms of Service.
Personal Data Customer Data that is “personal data” as such term is understood under the GDPR.
Device means any device that can access the Service or Website such as a computer, a mobile phone or a digital tablet.
Data Protection Laws any data protection laws applicable to processing of Personal Data contemplated by this agreement including, without limitation, in particular the European Union General Data Protection Regulation (“GDPR”) or the European Union Directive on Privacy and Electronic Communications (“E-Privacy Directive”) and any related decisions or guidelines and subsequent legislation of a similar nature, and all privacy, security, and data protection laws, rules, and regulations of any applicable jurisdiction including any jurisdiction in which the or Professional Services are being provided or the Personal Data is being processed and any jurisdiction from which Supplier or any subprocessor provides any of the or Professional Services or from which Customer provides Customer’s products or services.
Usage Data refers to data collected either generated by the use of the Service or Website or from the Service or Website infrastructure itself.
Data Controller, the person who, either alone or with others, determines the purpose and means of the processing of Personal Data.
Data Processor: a person which processes Personal Data on behalf of the Controller.
1.2 For the purposes of the Data Protection Laws, either Larder Software Limited or Larder Inc., or any other Roadie group company from time to time, may be the controller of your personal data.
While using the Service or Website, We may collect the following information:
- Email address
- First name and last name
- Phone number
- Company name
- Your role in your company
- Location data: Address, State, Province, ZIP/Postal code, City, IP address.
- Bank account information in order to pay for products and/or services within the Service or Website such as: VAT number, billing address, credit card information, and other payment related information.
- Usage Data such as: device information, browser type, unique device identifiers, website referral data, pages clicked, linked clicked, interaction time, date and duration.
-Third party source information such as: interaction data if interacting with our content, company information, social media information including handles and avatars. The source of this data may include social media providers, targeted online advertising providers, or lead generation providers.
You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service or Website.
We may use the information that you have given us for the following purposes:
- 3.1 To provide and maintain our Service and Website: We process your personal data to perform our contract with you for use of our Service and Website and to fulfill our obligations under applicable terms. Where we have not entered into a contract with you, we process your personal data in reliance on our legitimate interests to operate and administer the Service and Website. For example, to create, administer and manage your Account.
- 3.2 For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service or Website.
- 3.3 Improving the Service and Website: We process your personal data to improve and optimize the Service and Website and to understand how you use the Service and Website, including to monitor usage or traffic patterns and to analyze trends and develop new products, services, features and functionality in reliance on our legitimate interests.
- 3.4 To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication,regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
- 3.5 To provide You: with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- 3.6 To manage Your requests: To attend and manage Your requests to Us.
3.7 Under the General Data Protection Regulation (GDPR), the lawful bases we may rely on for processing this information are:
- (i) Your consent.
- (ii) We have a contractual obligation.
- (iii) We have a legal obligation.
- (iv) We have a legitimate interest.
We may share your personal information in the following situations:
- 4.1 Service Providers:
Consultants and vendors engaged by us to support our provision of the Service and Website and the operation of our business; Any such other Processors as may be added to the List of Subprocessors from time to time.
- 4.3 Professional Advisors: Professional advisors, such as lawyers, auditors and insurers, in the course of the professional services that they render to us.
- 4.4 Compliance with Law Enforcement:
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); Enforce the terms and conditions that govern the Service and Website; and Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
- 4.5 Business Transfers: Parties to transactions or potential transactions (and their professional advisors) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business, assets, or equity interests of the Company (including, as part of a bankruptcy or similar proceeding).
- 5.5 Intercompany Transfers: To other Roadie group companies, including Larder Inc. and any such other group companies as may be added to this list from time to time.
6.1 Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.
We care about protecting your personal data and this is why we put in place appropriate measures that are designed to secure your personal data. You can find out more about our technical and organizational safeguards by reaching out to us at [email protected].
8.1 Under data protection law, if applicable, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
8.2 You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
8.3 Please contact us at [email protected] if you wish to make a request.
8.4 You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.